Responsible Gambling
Play for fun
Gambling should stay entertainment, never a way to make money, because the house always keeps an edge. Decide on a budget before you start and stick to it, bet only what you can afford to lose, set yourself a time limit and never chase losses. Gambling and alcohol or drugs do not mix.
Limits you control
In the Limits section of your account you can cap deposits over a rolling 24 hours, 7 days or 30 days, set a net loss limit for a chosen period, and limit how much you bet. A stricter limit applies at once, while a looser one waits 24 hours.
Time Out and Reality Check
A Time Out pauses your account for 30 days, 7 days or 24 hours, as you choose, and the account opens again by itself when it ends. Reality Check reminds you how long you have played and how much you have spent or won, every 60 minutes unless you pick another interval.
Self-exclusion
If you need a longer break, you can exclude yourself for a fixed period, for example 3, 6 or 9 months or 1 year, or with no end date. Our support team can set it up through Live Chat and confirms once it is active. During an exclusion we pause our marketing, and you can still ask support to pay out the money left in your account. For reasons that have nothing to do with gambling, a Time Out or closing the account may suit you better.
Under 18s
Nobody under 18 may open an account with us. If you think a young person is trying to gamble, please tell our support team.
Where to find help
Gambling Therapy and Gamblers Anonymous give free and confidential advice to anyone who feels gambling is becoming a problem. Gamblers Anonymous also has a list of 20 questions that can help you judge your own habits. Blocking tools such as BetBlocker and Gamban stop gambling sites from opening on your devices.